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PRIVACY POLICY

What information do we collect when you visit our Website or order our products and services, and how do we use it?

We generally collect information about you in order to operate our business, provide the products and services you order, improve those products, services and our Website, enhance your user experience, and/or provide you with information regarding our products and services and other special offers that we think may be of interest to you.

Personally Identifiable Information

We collect Personally Identifiable Information (“PII”) from you when you choose to provide it to us. PII is any information that can be used to identify or locate a particular person or entity. For example, we collect PII:

When you purchase our products and services, we will collect PII in order to facilitate your purchase, including your name, address, email address, telephone number, and credit card number.

When you ask to take part in our PrivacyLock service (described below) we collect your name, address, previous address, date of birth, telephone number and credit card number so that we may facilitate your opt-out request.

When you provide us with your email address in order to join our mailing list, we will send you email messages in order to notify you about important functionality changes to the Website, new services, and special offers we think you’ll find valuable.

When you fill out our customer service form on our Website (e.g., to ask us a question about an order you’ve already placed, or to ask us to remove any of your PII that we have from our database, we will collect PII in order to help us answer your question or facilitate your request, including: your name, your email address, your telephone number, the order date, and the order number, if applicable.

Non-Personally Identifiable Information

We collect Non-Personally Identifiable Information ("Non-PII") from visitors to this Website. Non-PII is information that cannot by itself be used to identify a particular person or entity, and may include your IP host address, pages viewed, browser type, Internet browsing and usage habits, Internet Service Provider, domain name, the time/date of your visit to this Website, the referring URL and your computer's operating system.

Entered 3rd party PII

When you are conducting a search for a particular individual, you enter their PII (name, address, phone number, etc.) This information is considered 3rd party PII and is only stored and accessed strictly for two very specific purposes: (1) to respond to subpoena and (2) when the original customer inquires about their order (at such time, the CS agent will only access that specific record). Other than those two cases the data lies dormant. We do not use it for any other purpose.

Cookies and Web beacons

We use "cookies" on this Website. Cookies are small text files that contain a string of alphanumeric characters. A persistent cookie remains on your hard drive for an extended period of time, while a session cookie is erased when you close your Internet browser at the end of your web surfing session. We use both persistent cookies and session cookies to help us manage this Website. For example, cookies help us customize your experience on our Website. Our cookies are linked to PII to provide you with a customized user experience. You can remove persistent cookies by following directions provided in your Internet browser help file.

We also use web beacons (also known as "1X1 pixels" or "clear GIFs") on this Website. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use web beacons to improve our understanding of Website traffic, visitor behavior, and response to promotional campaigns, as a supplement to our server logs and other methods of traffic and response measurement. We may also implement web beacons provided by other companies, and limit the collection of information for the same purpose. We do not store personally identifiable information in web beacons.

For more information about cookies and web beacons please visit http://www.allaboutcookies.org/cookies/.

Disclosure of personal information to Third parties?

We do not sell, lease or rent your information collected on the Website other than as disclosed here in this privacy statement. We may disclose PII to third parties under the following circumstances:

When we have your consent:

When trusted third party service providers perform processing and other services on our behalf, including, fraud detection and prevention services, and credit card processors. Our service providers are obligated by contract to protect your information, and are prohibited from using your information except to provide such processing services;

When you place an order with us, we may offer you a complimentary product from one of our partner companies. If you agree to purchase the product from our partner company, we will transfer your PII to that partner company in order to facilitate your purchase. Please note that these partners have their own websites which are governed by their own privacy policies;

To establish, assert, or defend our legal rights and/or interests, or those of a third party;

To respond to judicial proceeding, court order, legal process, and/or requests from government and law enforcement.

To a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. In the event the Website goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your PII will likely be among the assets transferred. You will be notified via prominent notice on our Website for 30 days prior to any such change in ownership or control of your PII.

What security measures are in place to protect my information?

The security of your information is important to us, including but not limited to the PII collected via the Website. We have implemented reasonable security measures to protect the information in our care, both during transmission and once we receive it. This includes, but is not limited to the use of firewalls and encryption. For example, when you enter sensitive information (such as credit card number and/or your or anyone else’s social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Information Relating to Children

Our products and services are designed for those 13 years of age and older. We do not knowingly collect PII from anyone under the age of 13. If we are made aware that we have received PII from someone under 13, we will use reasonable efforts to remove that information from our records.

Changes to this Privacy Policy

This privacy policy is subject to change. If we make any material or substantive changes in the way that we use PII collected through this Website, we will post a clear and conspicuous notice of those changes on the Website in this privacy policy.